We've also fixed some bugs, added some change management options and updated some third-party components that HelpMaster uses to increase performance and reliability. Web-enabled job templates that rely exclusively on control sets for user data capture also have a great new feature. The November 2018 release includes some re-working of the workflow objects, including a new 'Workflow Break' object. Various miscellaneous fixes and updates were also included in this release. The billing tab will now display a side dock-panel that will allow instant adjustment to individual actions, whether they were marked as billable or not. The billing tab for jobs has been improved to allow 'Billing Managers' to quickly and easily adjust billing information for each job. Lables within Control Sets now have additional formatting options such as backcolour, forecolour and size.

The web portal is now even faster due to some optimizations in caching and other performance tweaks. The Explorer is similar to the Desktop version, including job queues for personal jobs, unassigned, other staff members and saved searches! It's a version 1 version of the Explorer, so watch this feature continue to evolve in 2019. The web portal now features the Explorer screen for staff logins. Starting from this release, HelpMaster has a new logon screen and is presented as HelpMaster 2019.

This will be the last planned release of the year, and in the December release we've concentrated on performance, refinements and the Explorer for the web portal. What a year of releases! We've really hit the code hard this year and delivered some fantastic features, and 2019 will be no different as HelpMaster continues to evolve and improve.

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